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Contact Vitals

We’d genuinely like to hear from you. Pick the subject that fits so it lands in the right place.

Get in touch

AboutEmailNotes
Support and access requestsinfo@staktech.com.auQuestions, problems, feedback, or an invitation to the preview
Privacy requestsinfo@staktech.com.auAccess, correction, deletion, or a privacy complaint
Security disclosuresinfo@staktech.com.auRead the responsible disclosure policy first
Accessibilityinfo@staktech.com.auSomething that does not work with your assistive technology
Press and partnershipsinfo@staktech.com.auMedia, research collaborations, integrations

Vitals is run by one person in Melbourne, so replies usually take a few days; security reports are acknowledged within 5 business days (see our responsible disclosure policy).

Who you’re dealing with

  • Operated by: STAK TECH PTY LTD (ABN 37 701 488 799), founder William Naing
  • Location: Melbourne, Australia
  • Hours: Monday to Friday, Australian Eastern time

Privacy questions and complaints

If you want to access or correct your data, or you’re unhappy with how we’ve handled your information, email us with the subject Privacy and we’ll respond within 30 days. If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or on 1300 363 992.

Before you send health details

Please don’t email us your pathology results, DNA data, or other health information — email isn’t a secure place for it, and we don’t need it to help. Your health data belongs in your Vitals record, not your outbox.

Already using Vitals?

You can export or delete your data yourself from inside the app at any time; no email needed.

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